I
Integrated IT Support
A Distinguished Network
Enter
I
Integrated IT Support
A Distinguished Network
Pricing Services Plans Methodology Purchase Tech ARIA Service Center AI Courses / Development ARIA Demo Portfolio About Us Connect with Senior Director Request Consultation
Whitby • Ontario • Global

INTEGRATED IT SUPPORT
Preventative Aid

We don't just fix problems — we ensure your operations run smoothly and consistently.

System-driven · outcome-owned · second-order thinking applied before a single change is made.

The Analytical Framework
Powered by AI

Service Center

AI diagnostics · guided fixes · equipment · 24/7 live escalation

Quick Actions
🚨
System down? Call (647) 581-3182 · 24/7
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Purchase & Business
Perks & Plans
🤝
Referral
$25 off per friend
♻️
Trade-In
We buy old devices
📄
View Plans
From $1.5K / mo

IISupport — ServiceCenter

Engagement Models

Pricing Options

Hover any tier for detail. Cards consolidate into a deck after scroll-in — the middle tier is the most selected.

Track 1

Business & Enterprise

Managed retainers sized to the operational consequence of your environment.

Tier 1 · Operational Foundation

Operational Foundation

Small Business · 1–10 Users
$6,000 – $10,000 / mo

Fully managed IT for a lean team — proactive monitoring, patching, and Microsoft 365 administration.

Hover · reveal detail
Tier 1
$6,000 – $10,000 / mo
  • Fully managed IT environment
  • Business-hours helpdesk support
  • Monthly system health audit
  • Security monitoring & patch management
  • Microsoft 365 administration
One IT emergency handled externally costs $500 – $2,000 alone. This retainer prevents ten of them per month. You are not buying support — you are buying the absence of downtime.
✉ Email to Inquire
Payments confirm purchase request. Final service scope may require confirmation before work begins.
Tier 2 · Business Continuity

Business Continuity

Mid-Size Business · 11–50 Users
$14,000 – $24,000 / mo

Priority SLA, dedicated senior analyst, and disaster recovery planning baked in. Most selected.

Hover · reveal detail
Tier 2 · Most Selected
$14,000 – $24,000 / mo
  • Everything in Tier 1
  • Priority SLA — 1 hour response or less
  • Quarterly executive IT report · OKR-aligned
  • Active Directory & identity management
  • Vendor coordination fully handled
  • Disaster recovery planning & testing
  • Dedicated senior analyst on account
Your competitors are one ransomware attack away from two weeks of downtime. Your operations are not. That difference is worth more than this retainer every single month it does not happen.
✉ Email to Inquire
Payments confirm purchase request. Final service scope may require confirmation before work begins.
Tier 3 · Enterprise Operations

Enterprise Operations

Corporate · 51–200+ Users · Multi-Location
$30,000 – $60,000 / mo

24/7 monitoring, Major Incident Management, Six Sigma auditing, and named senior analyst.

Hover · reveal detail
Tier 3
$30,000 – $60,000 / mo
  • Everything in Tiers 1 & 2
  • 24/7 monitoring & incident response
  • Major Incident Management — RBC & Raymond James standard
  • Six Sigma process auditing · quarterly
  • PHIPA · PIPEDA · SOC-aligned compliance docs
  • SharePoint & Microsoft 365 architecture support
  • Monthly C-suite IT risk & roadmap briefing
  • Named senior analyst permanently assigned
The same operational standard maintained inside Raymond James trading floors and Ontario Health provincial systems. You are not hiring an IT company — you are hiring the person who kept those organizations running when failure was not an option.
✉ Email to Inquire
Payments confirm purchase request. Final service scope may require confirmation before work begins.

Project Work — Outside All Retainers

Fixed Scope
IT Infrastructure Audit$7,500 – $15,000
Cloud Migration$15,000 – $60,000
Microsoft 365 Full Deployment$10,500 – $24,000
SharePoint Build & Configuration$12,000 – $36,000
Cybersecurity Assessment$9,000 – $22,500
Disaster Recovery Build$15,000 – $45,000
AI Agent Setup & Integration$24,000 – $75,000
Hourly — Out-of-Scope (Remote)$555 – $675 / hr
Hourly — Out-of-Scope (On-Site)$925 – $1,125 / hr
Track 2

Private Engagement

For individuals, families & personal technology. Technology should work for you — not against you.

Home Foundations

Home Foundations

Diagnostics · Setup · Tuning
$1,250 – $3,500 · flat

Core services that restore, configure and optimize the technology you already own.

Hover · reveal detail
Home Foundations
  • Diagnostics & Repair — $1,500 – $2,500 flat
  • Home Network Setup & Optimization — $2,000 – $3,500
  • Device Setup & Performance Tuning — $1,250 – $2,000
Every hour is documented and closed against an outcome — not a ticket number. The same precision you would expect inside a corporate environment, delivered at your kitchen table.
✉ Email to Inquire
Payments confirm purchase request. Final service scope may require confirmation before work begins.
Recovery & Security

Recovery & Security

Data · Digital Safety
$2,000 – $5,000 · flat

When data is lost or a household's digital footprint needs hardening.

Hover · reveal detail
Recovery & Security
  • Data Recovery — $2,500 – $5,000 flat
  • Digital Security Audit — Personal — $2,000 – $4,000
  • Credential & device hygiene review
  • Cloud & backup strategy for the household
The difference between a data loss incident that is recovered discreetly and one that ends in a call to your bank is the speed and discipline of the response. That standard does not change because the environment is a home office.
✉ Email to Inquire
Payments confirm purchase request. Final service scope may require confirmation before work begins.
Monthly Home IT

Monthly Home IT

Always-On Support
$1,500 – $3,000 / mo

A senior technician on retainer for the household — selective availability.

Hover · reveal detail
Monthly Home IT
$1,500 – $3,000 / mo
  • Priority remote response for all household devices
  • Quarterly on-site tune and audit
  • Identity, backup & password manager oversight
  • Annual digital security review
Private Engagement is selective. Availability is limited to ensure every client — business or individual — receives the full standard of care IIS is known for.
✉ Email to Inquire
Payments confirm purchase request. Final service scope may require confirmation before work begins.

Private Engagement is selective. Availability is limited to ensure every client — business or individual — receives the full standard of care IIS is known for.

Hover any card to flip. Tap on mobile. Email templates prefill — edit to fit your environment.

Proof of Execution

Industries We've Moved

Sectors where IIS has operated at the level that matters — where the stakes are real, the margins for error are zero, and outcomes are measured in business continuity, not closed tickets.

"We don't just fix problems — we ensure your operations run smoothly and consistently."

Global Finance

Operational continuity across multi-timezone financial infrastructure.

A single hour of downtime is not an inconvenience — it is a liability. Trading desks, compliance reporting and executive workflows kept live through market hours with white-glove application support and tightly tuned ServiceNow queues.

Healthcare & Medical Infrastructure

Compliant, secured, and stabilized IT systems for medical environments.

Data integrity is not a feature — it is a legal and ethical obligation tied directly to patient outcomes. PHIPA-compliant digital health platforms delivered across Ontario Health at provincial scale.

Legal & Professional Services

Fortress-level IT environments built for firms where confidentiality is currency.

Document integrity is non-negotiable and a single breach ends careers and reputations. Worldox, NetDocs, ACL and enterprise DMS migrations executed without a single document-integrity incident.

Real Estate & Property Development

High-velocity IT operations managed for property firms where deal cycles move fast.

CRM reliability determines commission. A dropped connection during negotiation is not an option. Document pipelines and remote team coordination engineered for zero friction — so offers, closings and on-site inspections never wait on technology.

Retail & E-Commerce

Systems that hold under peak demand — because peak season never asks if you're ready.

Every minute of downtime is a direct subtraction from the bottom line. POS lanes stabilized, inventory systems kept in sync, and digital storefronts monitored through the busiest trading windows.

Education & Institutional Infrastructure

Scalable, secure, and compliant environments deployed across multi-location institutions.

Hundreds of users, thousands of devices, and data that legally cannot be compromised — ever. Lab operations, identity and access, onboarding, and disaster-recovery planning delivered for Seneca, George Brown, and public-sector environments built to scale without losing control.
Brand Authority · Trust · Differentiation

How We Think. How We Execute.

Nine proprietary operational frameworks applied to every engagement — so nothing is reactive, nothing is improvised, and every outcome is repeatable.

New · Premium

Meet ARIA

Your AI browsing companion — safer, smarter, and more confident, wherever you go.

Voice-ready. Scam-aware. Suggestion-based, never advisory. Activate hands-free with "ARIA, Assist!"

Decision support

Shopping, budgeting, markets, tech — short first, deeper only if you ask.

Calm protection

Scam guard, habit awareness, privacy summaries — non-judgmental, in your control.

Everywhere

Website, Chrome extension, and mobile app — one companion, same memory.

Open ARIA

Preview · Full ARIA experience at aria.html

Cinematic

ARIA in motion

Two short films from the ARIA design studio — a usage simulation that shows what working with ARIA actually feels like, and a stats-and-purpose reel that frames why it matters. Audio on, headphones recommended.

ARIA / Console
OverviewStatsPurposeDocs
Rec. 04 · 05.2026
Briefing 04 — Field Report

Stats & Purpose↗

Length · 02:14
Codec · H.264
Source · aria.mp4
Press SPACE to play
0:00 / 0:00
Section
Stats
Tone
Briefing
Format
16:9
Channel
Internal
Signal live
ARIA / 2026
Console v0.4
Capabilities

What ARIA does today

A live snapshot of what ARIA is shipping right now — verified, tested, deployed. There is much more to ARIA coming soon.

Customer support
  • Plain-language IT answers in 5 W's + STAR style
  • Confirm-resolve loop — Yes / Still broken / Talk to human
  • Escalates only after trying first
  • Speech output with 9-state globe animation
Tech support · L1 — L3
  • 72 verified articles — Browser · Email · M365 · MFA · OneDrive · VPN · Wi-Fi · Windows · macOS · Webcam · Bluetooth · USB
  • 21 admin-tier articles — AD · Azure AD · BitLocker · Intune · Malware · BYOD · VIP support · Asset
  • 11 architect-tier articles — DR · PKI · Cloud · SSO · Endpoint EDR
Knowledge base
  • Token-overlap retrieval, 90+ hard routing rules
  • Severity- and audience-aware (end-user / admin / technician)
  • 21/21 verified test queries pass top-1
Policies / procedures
  • Upload .txt .md .pdf .csv .html — stored locally on the user's device
  • Doc-name boost — "Per BYOD Policy 2026" wins over generic advice
  • Soft-delete preserves prior versions for ARIA's reference
Voice / chat
  • Cinematic black-and-gold UI with 9 reasoning frameworks
  • Browser-native TTS, prioritized neural-voice picker
  • Free Mode (everyone) + Custom Company Mode (admin only)
Security / privacy
  • License-gated Settings — only IT admin can upload company docs
  • All uploaded data stays in the browser, never sent to any server
  • 5-device cap per license, fingerprint-tracked
  • §10 admin notes hidden from end-user audience
↓ Download full capability sheet (.csv · opens in Excel)

There is much more to ARIA coming soon.

The Chain Reaction

How ARIA revolutionizes support

ARIA is not a chatbot. It is a senior IT technician that learned your company in minutes — and never sleeps, never forgets, never escalates without trying first.

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No slip-ups. Fewer security breaches. ARIA cites your policy verbatim — never fabricates an answer that costs an audit.
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No delays. Fewer late payments, missed trades, dropped client responses. Instant retrieval replaces the L1 ticket queue.
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Communication barriers fall. ARIA speaks the user's language — plain English for end-users, code blocks for admins. Same engine, audience-aware.
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Productivity compounds. IT focuses on architecture, not password resets. Every employee gets 24/7 expertise.
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Support scales without headcount. One ARIA serves every employee. Onboard a new hire? They walk in fluent in your runbooks on day one.
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Decision-makers see what's recurring. Unanswered queries logged for KB review — your training signal becomes the company's IQ.
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Reduced dependency on overloaded teams. Self-serve from 72 articles plus your own documentation, before a human is paged.
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Customer experience compounds. Faster, more consistent answers means happier users — and the chain reaction reaches every department they touch.

ARIA is not just another support tool.

It is the start of a faster, safer, smarter service environment.

Watch How It Works

ARIA Demo

See ARIA in action — an 80-second sales pitch showing how we replace expensive IT departments with one AI senior tech, available 24/7. Built for businesses tired of paying $7,000+/month for in-house IT.

Open Full Screen →
Coming Soon

AI Courses & Development

Hands-on training programs for IT teams looking to deploy AI in real-world business environments — Q3 2026.

Notify Me — Coming Q3 2026
ARIA