Document IIS-GOV-OHS-001 • Version 1.0 • Effective 01 May 2026
Integrated IT Support Inc. (the “Company”) is committed to providing a safe, healthy, and respectful workplace for every worker, contractor, and visitor. The Company complies with the Ontario Occupational Health and Safety Act (OHSA), the Workplace Safety and Insurance Act, the Workplace Hazardous Materials Information System (WHMIS) regulations, and the principles of ISO 45001. The Company is working toward formal ISO 45001 certification as part of its enterprise-readiness roadmap.
This Policy applies to all workplaces operated by, or on behalf of, the Company, including remote-work locations, client sites, and any temporary work environment.
Provide a safe and healthy workplace and the equipment, materials, and protective devices needed to do so.
Provide information, instruction, training, and competent supervision.
Take every precaution reasonable in the circumstances to protect workers (OHSA s.25(2)(h)).
Maintain a Workplace Violence and Harassment Prevention program (OHSA Part III.0.1 / Ontario Bill 168).
Ensure that workers comply with this Policy and the OHSA.
Inform workers of known or reasonably foreseeable hazards.
Address unsafe conditions promptly.
Work in compliance with this Policy, the OHSA, and any applicable safe work procedure.
Report any hazard, near-miss, incident, or injury.
Use prescribed protective equipment and follow safe work procedures.
Refuse work that you have reason to believe is likely to endanger you or another worker (OHSA s.43 work-refusal right).
The Company applies a documented hazard-management process: identify hazards; assess the risk by severity and likelihood; apply the hierarchy of controls (elimination, substitution, engineering, administrative, personal protective equipment); document residual risk; and review periodically. Hazards considered include ergonomic and musculoskeletal, electrical, fire, slip-trip-fall, psychological, infectious-disease, and travel-related hazards.
The Company prohibits all forms of workplace violence and harassment, including sexual harassment, in compliance with the OHSA and the Ontario Human Rights Code. The Company maintains an investigation procedure that is confidential, impartial, and timely, and supports affected workers with appropriate accommodations during and after investigation.
The Company recognises mental health as an essential component of workplace health. The Company supports workers through:
Access to an Employee and Family Assistance Program (EFAP).
Flexible work arrangements where operationally feasible.
Manager training on recognising and responding to signs of distress.
Adherence to the National Standard of Canada for Psychological Health and Safety in the Workplace (CAN/CSA-Z1003-13/BNQ 9700-803/2013).
All incidents, near-misses, and identified hazards must be reported through the Incident & Grievance Response Procedure (IIS-GOV-INC-001) and the Company's internal reporting tool.
Critical injuries and fatalities are reported to the Ontario Ministry of Labour, Immigration, Training and Skills Development (MLITSD), the Workplace Safety and Insurance Board (WSIB), and other authorities as required.
Every incident is investigated; root causes are identified; corrective actions are tracked to closure.
OHSA worker awareness training and supervisor awareness training are mandatory.
WHMIS 2015 training is provided to all personnel who may be exposed to hazardous products.
Workplace violence and harassment training is provided to all personnel and refreshed annually.
Role-specific training is delivered for personnel performing on-site IT work, including electrical-safety basics, lift/carry ergonomics, and client-site induction requirements.
The Company tracks and reviews: lost-time injury frequency rate (LTIFR); total recordable injury rate (TRIR); near-miss reports; first-aid incidents; occupational illness cases; fatality count (target: zero); training-completion rate; and mean time-to-close for corrective actions. Health and safety indicators are reviewed quarterly by the Executive Leadership.
Suppliers performing on-site work for the Company or its clients are subject to health and safety pre-qualification, contractual obligations, incident-notification requirements, and right-to-audit clauses. Suppliers must hold valid WSIB coverage and any required certifications.
The OHS program is reviewed annually by the GRC Office and the Executive. Recommendations are integrated into the annual Project AEGIS planning cycle, and material findings are disclosed in the public Human Rights Due Diligence Report.
Approval and Authority
This document has been reviewed and approved by the Executive Leadership of Integrated IT Support Inc. and is issued under the authority of the Office of the Chief Executive Officer. The document is subject to periodic review and may be amended by the Approving Authority. Material amendments are communicated to all employees and key suppliers within thirty (30) days of issuance.
Signed for and on behalf of Integrated IT Support Inc.
Ahmad
Ahmad — Chief Executive Officer
Integrated IT Support Inc.
Date: 11 May 2026
Approved electronically by Ahmad, Chief Executive Officer, on 11 May 2026. This electronic signature is applied with the authority of the named signatory and is valid under the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Electronic Commerce Act, 2000.