Responsible Sourcing & Conflict Minerals

1. Purpose

This statement sets out how Integrated IT Support Inc. (the “Company”) discharges its responsible-sourcing obligations across the materials and minerals embedded in the IT hardware it procures and resells, with particular attention to the minerals known as 3TG (tin, tantalum, tungsten, gold), cobalt, mica, lithium, and rare-earth elements.

2. Frameworks Followed

• The OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (3rd edition).
• The Responsible Minerals Initiative (RMI) Conflict Minerals Reporting Template (CMRT) and Extended Minerals Reporting Template (EMRT).
• The Responsible Business Alliance (RBA) Code of Conduct.
• The Canadian Fighting Against Forced Labour and Child Labour in Supply Chains Act (S-211).
• The UN Guiding Principles on Business and Human Rights.
• Multilateral environmental agreements relevant to minerals and waste: the Basel Convention, the Minamata Convention on Mercury, and the Stockholm Convention.

3. Scope

This statement applies to all IT hardware procured, resold, deployed, or recycled by Integrated IT Support Inc., across all customers and geographies.

4. Materials in Scope

The following materials are recognised as present in the Company’s procured hardware:

• 3TG conflict minerals: tin, tantalum, tungsten, gold.
• Battery materials: lithium, cobalt, nickel.
• Structural and conductive materials: copper, aluminium, steel/iron.
• Critical materials: rare-earth elements (REE).

5. Due-Diligence Approach

1. OEM-first sourcing. The Company preferentially procures from original equipment manufacturers (OEMs) and authorised distributors that publish credible CMRT/EMRT disclosures and participate in the Responsible Minerals Initiative.
2. Annual review. The Company reviews, at least annually, the published conflict-minerals reports of its key OEMs (e.g., Dell, HP, Lenovo, Apple, Cisco) and flags any material findings or jurisdictional concerns for procurement attention.
3. Contractual flow-down. All material supplier agreements include responsible-sourcing, anti-modern-slavery, human-rights, and right-to-audit clauses through the Supplier Code of Conduct.
4. Risk register. Materials and supplier-country combinations rated higher-risk are tracked in the Human Rights Risk Register (IIS-GOV-HR-REG-001) and reviewed on a cause-event basis.
5. Disengagement. Suppliers unwilling or unable to demonstrate responsible-sourcing practices are subject to corrective-action plans and, ultimately, responsible disengagement.

6. End-of-Life Handling

All end-of-life electronics handled or sold by the Company are routed to R2v3 or e-Stewards certified recyclers to prevent the unlawful transboundary movement of hazardous waste (Basel Convention) and to protect downstream workers and communities, particularly in informal recycling sectors.

7. Reporting & Public Availability

Summary findings from the Company’s annual responsible-sourcing review are included in the public Human Rights Due Diligence Report and the Modern Slavery & Forced Labour Statement. Detailed evidence (OEM CMRT/EMRT filings and audit findings) is provided to qualified buyers on request through SAP Ariba Business Network and CanadaBuys vendor-qualification processes.

8. Contact

Procurement and responsible-sourcing inquiries: ahmad.wasee@iisupp.net. Human-rights concerns: ahmad.wasee@iisupp.net or /ethics-grievance.