For law firms · Privilege-aware · Conflict-aware

The AI IT helpdesk for law firms that take privilege seriously.

ARIA handles your firm's IT questions in seconds — Clio login loops, LEAP document-locked errors, eDiscovery import stalls, PACER filing rejections — without ever compromising privilege. Built for boutique litigators, family-law, immigration, and corporate-commercial firms.

Try ARIA — 10 min live 60-sec IT Health Check

< 2s

First response

Legal-specific workflows

100%

Human-approved on privileged action

24×7

Always on, never on hold

What ARIA handles for law firms

All 15 entries cover real workflows we ship to production. No "coming soon."

Practice management fixes

Clio login issues, LEAP document-locked-by-another-user, MyCase calendar sync fail to Outlook.

Document automation

DocAssemble template missing fields. Acrobat PDF form fields not saving. Standard re-render + repair flows.

eDiscovery + court filing

Relativity import stuck at 0%. Everlaw search returns zero hits for known terms. PACER CM/ECF rejected filings. CanLII document cannot download.

Privilege-aware L2 paths

Accidental cc of opposing counsel on privileged email. Shared drive folder accessible to paralegal outside the matter. Cloud backup jurisdiction (Canadian data, US backups).

Conflict + intake

Conflict-check database down before matter intake. TimeSolv billing export corrupted at month-end. ARIA escalates conflict-related issues to firm admin, never auto-resolves.

Trust accounting + ethics

Trust accounting software balance mismatch (compliance critical). ARIA freezes the issue — does NOT adjust balances — escalates to firm's compliance officer.

How we keep privilege intact

PII redaction at the edge — emails, SSNs, phones, card numbers scrubbed before any log entry
Per-tenant audit log (cap 500 events) — your firm administrator can pull for Law Society review on demand
Human approval required for every privileged action (password reset, license change, group membership change) — no exceptions
Conversation memory locally first, optional cross-device sync with HMAC-signed token
SOC 2 readiness self-assessment public at /soc2-readiness
GDPR Art. 22 + PIPEDA Principle 9 notice at /compliance/automated-decisions
ISO 29147 vulnerability disclosure policy at /security/disclosure
Anthropic Claude as the reasoning core — your data is not used to train models (Anthropic commercial terms apply)

Founder behind it

I have spent 15+ years inside IT operations — including law firm environments where one screenshot in a vendor support ticket can be a privilege issue. ARIA is built around what I would actually trust to put in front of a clinical team.

— Ahmad Wasee, Founder, Integrated IT Support Inc.

Anthropic Academy certified. Multiple Microsoft certifications. Real IT operations experience, not just AI hype.

Pricing for law firms

Same as our public pricing — no vertical surcharge. See full plans at /plans.

Personal

$899 USD/mo

Best for sole practitioners or under-5 lawyer boutiques

Pro

$2,250 USD/mo

Mid-size firms: 5-25 lawyers

Small Business

$19,500 USD/mo (billed annually)

Multi-office firms, regional and national

Try ARIA — 10 min live Email founder directly