For healthcare practices · HIPAA / PHIPA aware

The AI IT helpdesk for clinics that take patient data seriously.

ARIA handles your team's IT questions in seconds — Outlook crashes, EMR login loops, PACS image-load issues, secure-fax fails — without ever auto-changing patient records. Built for multi-location clinics, family-health teams, and specialty practices.

Try ARIA — 10 min live 60-sec IT Health Check

< 2s

First response

Healthcare-specific workflows

100%

Human-approved on privileged action

24×7

Always on, never on hold

What ARIA handles for healthcare

All 24 entries cover real workflows we ship to production. No "coming soon."

EMR-specific fixes

Epic MyChart login loops, Cerner PowerChart crashes, Allscripts Sunrise slowness, athenahealth print issues, NextGen + PACS image-load failures.

HIPAA-aware L2 paths

Suspected ePHI email leak. Lost laptop with ePHI. MFA recovery for clinical staff. BAA checklist. Encryption-at-rest audit prep.

Medical device + PACS

Imaging modality not on network. Infusion pump Wi-Fi drops. Vital signs monitor offline. DICOM image not displaying. Radiology workstation slow.

Patient portal + secure fax

MyChart account lock. Portal MFA recovery without email. Secure fax failover (RightFax, sRFax). Clinical printer + Zebra label drivers.

Citrix + database

Citrix Receiver EMR disconnects. EMR database connection loss after patch. ARIA stops + escalates anything affecting clinical workflow during business hours.

Refuses to auto-change records

ARIA never modifies patient data, never deletes from EMR, never bypasses audit logging. Always escalates to a human technician for L2/L3 patient-touching work.

How we keep patient data safe

PII redaction at the edge — emails, SSNs, phones, card numbers scrubbed before any log entry
Per-tenant audit log (cap 500 events) — your compliance officer can pull on demand
Human approval required for every privileged action (password reset, license change, group membership change) — no exceptions
Conversation memory locally first, optional cross-device sync with HMAC-signed token
SOC 2 readiness self-assessment public at /soc2-readiness
GDPR Art. 22 + PIPEDA Principle 9 notice at /compliance/automated-decisions
ISO 29147 vulnerability disclosure policy at /security/disclosure
Anthropic Claude as the reasoning core — your data is not used to train models (Anthropic commercial terms apply)

Founder behind it

I have spent 15+ years inside IT operations — including healthcare environments where one bad fix can mean a regulator-reportable incident. ARIA is built around what I would actually trust to put in front of a clinical team.

— Ahmad Wasee, Founder, Integrated IT Support Inc.

Anthropic Academy certified. Multiple Microsoft certifications. Real IT operations experience, not just AI hype.

Pricing for healthcare

Same as our public pricing — no vertical surcharge. See full plans at /plans.

Personal

$899 USD/mo

Best for solo practitioners + small clinics < 5 staff

Pro

$2,250 USD/mo

Multi-clinic groups, family-health teams

Small Business

$19,500 USD/mo (billed annually)

Mid-market practices, networks, regional chains

Try ARIA — 10 min live Email founder directly