Account controls without support tickets.

Customer-facing account actions are grouped here so ARIA can route plan changes, invoices, data exports, billing portal access, and deletion requests without a manual email loop.

CEO final-action gated

Payment, cancellation, deletion, and portal creation still require the customer or Ahmad to click the final provider action.

Sign in with a one-time link

Billing portal, invoices, plan changes, exports and deletion only run for a verified email. We email a sign-in link (valid 15 minutes, no password); it opens /aria, signs you in for 12 hours on this browser, and you come back here.

Checking sign-in…

Nothing is unlocked until the emailed link is clicked.

Billing email

Must match the signed-in email — the server checks the token's email against this address on every call.

Billing portal

Opens your Stripe billing portal (update card, see plan, cancel) for the verified email. No payment action is taken from this page.

Open billing portal

Invoices

Lists your last invoices (hosted link + PDF) for the verified billing email through aria-invoice-download.

List my invoices

Privacy controls

Export and deletion flows are covered by aria-data-export and aria-account-delete.

Data export

Change plan

Moves the active subscription to another tier mid-cycle (Stripe prorates). Requires the verified billing email.

What a sign-in link protects

  • Opening someone else's billing portal with just their address.
  • Listing or downloading another customer's invoices.
  • Changing or cancelling a plan that is not yours.
  • Exporting or deleting another person's data.

Team-seat checklist

  • Confirm billing owner email and customer tenant.
  • Collect requested seat count and plan tier.
  • Stage plan change through aria-plan-change.
  • Customer clicks Stripe or portal final confirmation.

Support handoff rules

Escalate only when account ownership cannot be verified, deletion is disputed, invoice records do not match, or billing provider action fails after the final customer click.

Integrated IT Support Inc. Account Command Center. This page stages account work only; it does not make irreversible provider changes.

Disclaimer

Content on iisupp.net and its sub-sites is general information only. Any troubleshooting step, instruction, tool, estimate or data taken from this site is used at your own risk, and information may be out of date — please do your own due diligence before acting on it.

No published guide can account for every factor in a live environment. If the system matters, don’t guess — call (647) 581-3182 and have it done safely. Full disclaimer · terms · privacy.