Billing portal
Routes customers to the existing billing function. No payment action is taken from this static page.
Open billing portalAccount controls without support tickets.
Customer-facing account actions are grouped here so ARIA can route plan changes, invoices, data exports, billing portal access, and deletion requests without a manual email loop.
CEO final-action gated
Payment, cancellation, deletion, and portal creation still require the customer or Ahmad to click the final provider action.
Invoices
Customers can request PDF invoice download by authenticated billing email through aria-invoice-download.
Privacy controls
Export and deletion flows are covered by aria-data-export and aria-account-delete.
Team-seat checklist
- Confirm billing owner email and customer tenant.
- Collect requested seat count and plan tier.
- Stage plan change through
aria-plan-change. - Customer clicks Stripe or portal final confirmation.
Support handoff rules
Escalate only when account ownership cannot be verified, deletion is disputed, invoice records do not match, or billing provider action fails after the final customer click.